Privacy Policy

Your privacy is important to us. Please read this policy carefully.

At ShreeShyamRatna, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

  • Personal Data: Name, phone number, email address, and shipping/billing address.
  • Payment Information: Credit card details or UPI IDs (Note: We do not store your full credit card number; payments are processed securely by trusted third-party payment gateways).
  • Device Data: Browser type, IP address, and device information for security and analytics.

2. How We Use Your Information

We use the information we collect or receive to:

  • Process and fulfill your orders accurately and timely.
  • Send you administrative information, such as order confirmations and shipping updates.
  • Respond to your inquiries and solve any potential issues regarding your order.
  • Send you marketing and promotional communications (only if you opt-in).
  • Improve our website and services based on user behavior.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We share your information with third-party vendors (like courier partners) to complete your orders.
  • For Legal Purposes: We may share information if required by law or to protect our rights.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We use SSL encryption to protect sensitive data transmitted online. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at the details below.

7. Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Email: support@shreeshyamratna.com